Support
Draft under legal review · preliminary version, October 2026
This text is still under review by a lawyer and may change before launch. Questions: [email protected].
Need help with Animi? Email [email protected]. We reply on business days.
I'm a patient
To sign in to the app, use the invite code your psychologist sent you. Questions about your care should go to your professional. Technical problems with the app: [email protected].
I'm a professional
Questions about patients, activities, schedule or subscription: [email protected]. For invoices, card changes and cancellation, use Settings › Subscription in the dashboard.
Need help now?
Animi is not an emergency service. In Brazil, call 188 (CVV, 24 hours, free) or 192 (SAMU). Elsewhere, call your local emergency number. If you're in immediate danger, go to the nearest emergency room.
Privacy and account deletion
Personal data requests: [email protected]. To delete your account, see https://animi.app/excluir-conta.
Data controller: CodexaFlow (Vinicius Alves Velasco LTDA), CNPJ 65.845.312/0001-41, Cuiabá – MT, Brazil.